DroonAIBeta

Refund Policy

We want you to be completely satisfied with DroonAI. Here's our simple and fair refund policy.

14-Day Money-Back Guarantee

We're confident you'll love DroonAI, but if you're not completely satisfied within the first 14 days of your subscription, we'll give you a full refund. No questions asked.

What's Covered

  • Full subscription refund
  • No cancellation fees
  • Keep your data for 30 days
  • Simple refund process

Requirements

  • Within 14 days of purchase
  • Active subscription
  • Valid payment method
  • Contact us via support

How to Request a Refund

1

Contact Support

Reach out to our support team within 14 days of your subscription start date. You can contact us through our contact form or email us directly.

2

Provide Details

Include your account email and the reason for your refund request. This helps us improve our service.

3

Quick Processing

We'll process your refund within 3-5 business days. You'll receive a confirmation email once it's complete.

Important Information

Refund Timeline

Refunds are typically processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your bank or credit card provider.

Data Retention

After cancellation, we'll retain your data for 30 days in case you want to reactivate your account. After that, your data will be permanently deleted.

Free Trial Users

If you're using our free trial, no refund is necessary. Simply cancel before the trial ends to avoid any charges.

Exceptions

Our 14-day refund policy applies to most situations, but there are a few exceptions:

  • Refunds requested after 14 days from subscription start
  • Accounts that violate our terms of service
  • Enterprise or custom plans (subject to contract terms)
  • Add-on services or premium features purchased separately

Need Help?

If you have any questions about our refund policy or need assistance with a refund request, our support team is here to help.